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Everything in one place even if you cant be...

Oceanworks CRM has been developed with you in mind... your life, your work. A simple, but comprehensive CRM system, Oceanworks CRM takes the hassle out of your everyday business chores and puts you in control. We can even make Oceanworks CRM match your corporate brand and identity, Oceanworks CRM also comes in English, French and Spanish variations.

Whats better Oceanworks CRM needs no installation, no additional software, no servers, it runs in your web browser and is a 100% hosted solution. We can install it in-house should it be required.

Why CRM

Customer Relationship Management enables you to keep detailed information about all your contacts in one place making it easy to access and control.

Why Use Oceanworks CRM

Our CRM offers web-based email, shared calendar, contact/customer relationship management (CRM) & document sharing for start-up and growing businesses. Simple to use, with a user friendly desktop appearance available on any internet enabled PC. No need to install any software. Simply, switch on your PC, open your internet browser and log in!

User Friendly

Reliable

Affordable

So what does it do?

Well actually quite a lot... with very little effort. Below is a list of the modules you get with Oceanworks CRM:

Where does it come from?

Oceanworks CRM has been independently developed by Paper Hat at its head office in the historic town of Lichfield. Paper Hat has developed Oceanworks CRM with the small business in mind. A way of managing your office from anywhere in the world, Oceanworks CRM is simple to use and easy to manage.

What is on demand CRM?

Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these processes, storing information on current and prospective customers. Accessing this information through a CRM online is also referred to as 'on demand CRM'.

Information in the system can be accessed and entered by employees in different departments, such sales marketing customer service professional development, performance management, human resource development compensation. Details on any customer contacts can also be stored in the system. The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes. From the outside, customers interacting with a company perceive the business as a single entity, despite often interacting with a variety of employees in different roles and departments. CRM is a combination of policies, processes, and strategies implemented by a company that unify its customer interaction and provides a mechanism for tracking customer information.

CRM includes many aspects which relate directly to one another:

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